FAQ
Know the boundary before you start.
This page is for people checking OpenPost setup, publishing, billing, and access rules.
These answers cover the questions that change setup, publishing, billing, or access. Each answer points to the maintained page when more detail matters.
OpenPost questions and answers
Setup and publishing
What happens while you connect accounts, schedule work, and recover a failure.
What happens if a post fails?
OpenPost keeps the error for each failed account. You can review it and retry only the accounts that can be retried.
Read the scheduling guideProviders and results
Where account permissions, formats, analytics, and media rules still differ.
Does OpenPost include analytics?
Yes. OpenPost shows account growth and post results for 7, 30, or 90 days when the platform gives access. It also has comments, replies, and inboxes for supported accounts. It does not include social listening or large-company benchmarks.
Read the analytics guideDoes video publishing work everywhere?
No. Video support and limits differ by platform. Some platforms also require app review or a public media link.
Compare provider formatsPlans and billing
What the trial includes, when payment starts, and how plan changes work.
How does the free trial work?
Every managed plan starts with 14 days free. A card is required. OpenPost shows the exact renewal price and date before you start, and you can cancel from billing settings before the first charge.
See plans and limitsCan I change plans later?
Yes. Choose the limits you need now, then manage your subscription from OpenPost billing settings as your account count or team grows.
Read billing termsPrivacy and access
How tokens and connected-account credentials stay separate.
Can an AI agent see my social account credentials?
No. The AI tool uses its own OpenPost token. Your social account keys stay encrypted inside OpenPost. Use mcp:read for read-only access. Use mcp:full only when the tool must create, change, schedule, or publish.
Review security controlsSelf-hosting
How operators can use their own deployment and provider applications.
Can I use my own social app keys?
Yes. A self-hosted operator can configure provider applications through deployment settings or the encrypted instance-admin fallback. The exact credentials and approval requirements depend on the provider.
Configure provider applicationsStill deciding?
Ask with the context that matters.
For a setup or product question, use the community. For an account, billing, privacy, or security question, email support and avoid posting private details in public.